Privacy Policy

What Information We Collect

• Contact information (name, phone, email)
• Property or community name
• Communication preferences
• IP address and browser information
• Consent and opt-out history

How We Use Your Information

• Process opt-out and preference requests
• Maintain compliance with TCPA, GDPR, CCPA, TSR, and CAN-SPAM regulations
• Send confirmation emails and updates
• Audit and logging for compliance purposes
• Prevent fraud and ensure security

Data Retention

We retain your opt-out request indefinitely to ensure compliance with TCPA, TSR (5 years), and CAN-SPAM requirements. Personal data from privacy requests is retained for 7 years per Fair Housing Act guidelines. You can request deletion anytime, subject to legal retention requirements.

TCPA Rights

You have the right to:

• Opt-out of telemarketing and text messages
• Revoke prior express written consent
• Request removal from do-not-call lists

GDPR Rights (EU Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to restrict processing
• Right to object to processing

CCPA Rights (California Residents)

• Right to know what personal data is collected
• Right to delete personal information
• Right to opt-out of personal data sale/sharing
• Right to correct inaccurate personal data
• Right to limit use and disclosure

Federal Privacy Rights

You have the right to:

• Opt-out of telemarketing under TCPA and TSR
• Unsubscribe from commercial emails under CAN-SPAM
• Revoke prior express written consent at any time
• Request removal from do-not-call lists
• File complaints with the FTC or FCC for violations

State Privacy Rights

• CCPA/CPRA (California): Right to know, delete, opt-out of sale/sharing
• VCDPA (Virginia): Access, correction, deletion, and opt-out rights
• CPA (Colorado): Transparency and opt-out of targeted advertising
• CTDPA (Connecticut): Data minimization and purpose limitation
• UCPA (Utah): Access and deletion rights
• 20+ additional state laws with similar protections